Shipping Policy
Thank you for shopping with By2wenty5. We are committed to delivering your jewelry safely and on time. Please read our shipping policy below for important details regarding order processing, delivery times, and shipping charges.
1. Order Processing Time
All orders are processed within 1–3 business days (excluding weekends and holidays) after receiving your order confirmation email.
You will receive another notification when your order has shipped.
2. Shipping Methods & Delivery Time
We offer standard and express shipping options depending on your location:
| Shipping Method | Estimated Delivery Time |
|---|---|
| Standard Shipping | 5–7 business days |
| Express Shipping | 2–4 business days |
Note: Delivery times may vary depending on your location and external factors such as holidays or courier delays.
3. Shipping Charges
Shipping costs are calculated at checkout based on your selected shipping method and delivery location.
We occasionally offer free shipping promotions — stay tuned by subscribing to our newsletter!
4. International Shipping
We currently [do / do not] offer international shipping.
(If applicable) Customs duties, taxes, or import charges may apply depending on your country’s regulations. These fees are the responsibility of the customer.
5. Order Tracking
Once your order has shipped, you will receive a tracking number via email to monitor your delivery status in real time.
If you do not receive a tracking number within 3 business days, please contact us.
6. Delayed or Lost Shipments
While we work hard to ensure timely delivery, delays can occasionally occur due to weather, customs, or carrier issues.
If your order is significantly delayed or appears lost, please contact us at [Insert Contact Email] and we’ll assist you in resolving the issue.
7. Incorrect Shipping Address
Please ensure that all shipping details are accurate at checkout. We are not responsible for orders delivered to an incorrect or incomplete address provided by the customer.
If you notice an error after placing your order, contact us immediately.
8. Contact Us
For any questions related to shipping, feel free to reach out:
By2wenty5
Email: info@by2wenty5.com
Website: www.by2wenty5.com www.by2wenty5.com